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We really appreciate our customers--and our customers appreciate us! Here are just some of the wonderful responses we've received recently. If you have your own personal testimonial, please feel free to mail us at: mail_order@hawaiianisles.com
My cousin, who lives in Guam, came back to Ohio for Christmas last year. He knows that I love coffee and he gave me a bag of your regular Kona. I have been hooked ever since and have not found your equal. I am just glad that i don't have to fly 3,000 miles just to have a good cup of coffee!! Thanks so much, - Steve McC. Columbus, Ohio (received 12/21/07)
Merry Christmas, I just wanted to say Merry Christmas from my family to everyone there. We are enjoying the coffee that we purchased very much. Each one is so very good. We are saving the 100% Pure Kona that we ordered for Christmas. I know everyone will enjoy it. I wil be ordering more coffee in the New Year[...] Merry Christmas and have a very Happy New Year. - Andy & Jane M. Fargo, ND (received on 12/20/07)
Thank you so very much! I enjoyed the 1st of my shipment this morning! You have been so great in keeping me informed of the status of my order. I most certainly will order again and will tell others about you! Merry Christmas! - Janice Indianapolis, IN (received on 12/20/07)
Just wanted to drop you a note letting you know how much our order was enjoyed. We packaged the coffee with cookies and a company mug and presented them to our biggest and best customers. We received many thank you notes, with most of them stating how much they enjoyed your coffee! Thank you for sending me the email letting me know you do the Christmas packaging. It made our gift wonderful! Thanks, - Bill C.Oceanside, CA (received on 12/19/07)
Aloha, I want to thank you for everything that you have done to help me bring the sunshine of your islands to my sister and her family. I will be looking forward to the opportunities in the future to order more of your products. I have been drinking your product for years and will continue to do so. Again thank you. Mahalo. Sincerely - Jennifer P. Colorado Springs, CO (received on 12/17/07)
Thanks for getting back to me. Have a wonderful Thanksgiving. And I am definately enjoying my favorite coffee! I discovered it while visiting Oahu this summer. I'm thrilled I can get sent here. Thank you! - Kirsten R. Mountain View, CA (received on 11/20/07)
Received my order on Saturday - very quick and excellent service - Thanks, - Roger W. Leewood, KS (received on 11/12/07)
My wife and I have visited your islands ( Kauai in particuler) many times and one of the high points of our visits is your wonderful coffee. We have been purchasing your Vanilla Macadamia and Chocolate Macadamia coffee through another source and were overjoyed to see an add in "Hawaii" magazine with your direct website - I guess I should have read your packaging long before now! - I was glad to see the 24 oz. packages of whole beans offered for sale and you can be sure I'll be a return customer in the future. Thanks for your great customer service and a great product! - Bob M. Kernersville, North Carolina (received on 11/6/07)
Earlier this week I sent an order with the desperate note attached, “ohmigosh, I’m out, please hurry!” My order has arrived! Thank you so much for the speedy delivery ….. Bless you all! - Nancy S. Walla Walla, WA (received on 11/2/07)
Thank you for let me know about my ordered coffee. I'm looking forward to drink great smell Hawaiian coffee. In Japan, Hawaiian Kona coffee is popular, loved a lot, but they are expensive. I'll recommend your site to my friends. Sincerely, - Yasuyo M., Megoru, Tokyo Japan (received on 10/29/07)
I just want you to know I greatly appreciate your personal e-mail. I was in Hawaii in 1997 and bought your product from the ABC stores and also had to buy a new piece of luggage to cart it home! I have bought your product ever since. Thank you, - Paula B., Anderson, IN (received on 10/25/07)
Mahalo, JP, as always, the only coffee I drink. Makes me VERY popular at work. :-) - Suzanne H. El Cajon, CA (received on 10/25/07)
Aloha, thanks so much for letting me know that my order has shipped. The anticipation of my next cup of Kona coffee is better than Santa's arrival. Fair winds to you and mahalo. - John B., Morehead City, NC (received 10/20/07)
We received the Coffee shipment on Saturday and had some of the Coconut Rum Latte on Sunday morning. Wow...it was truly delicious. We have been a fan of the Kona coffee for the last 7 years now and usually pick some up when there in January or February. Our supply was running low so i decided to have it shipped along with some of the Christmas blends...they are so good, ready for Christmas now! Thanks again for making the process so easy. Mahalo Nui - Paul & Renate A. Coquitlam, BC Canada (received on 10/14/07)
I hope this email finds you and your family well and prosperous. Mahalo so ... much for the order shipment confirmation, your excellent customer service is always greatly appreciated :-) Best wishes, and Mahalo, - Sheila & Mike Clinton. MD (received on 10/2/07)
Just wanted to tell you how wonderful your coffee is. My penpal in Honolulu sent me the HCR gift tote for Christmas and my daughter and I have been enjoying a cup each night. I am coming for a 1st visit to the islands in May and will bring more home for us. I am very happy to see that we can order on line too! Thanks for the best tasting coffee we ever had! - Sally T. Marion, Ohio (received on 09/13/07)
Received my order today!!! Thanks for the excellent service. We love your coffee!!! - Sonja D. Lexington, KY (received on 08/22/07)
I wish to tell you how much i enjoy your coffee. This is the only coffee I drink...I also give my friends your coffee as gifts. I am 81 years old...and it is the best I've ever used and it is better than the local suppliers. Thanks for being here for me. - Carmelia Ann K. Strasburg, VA (received on 08/21/07)
JP, Mahalo! I totally love the Chocolate chip cookie edition.. I have been savoring my last bag for a long time.. now I can drink it more often and know I will have another bag coming! Thanks for your always prompt service! - Carol M. Shelley, ID (received on 08/17/07)
Thank you for your excellent service. Since we vacationed on the Island, I will drink nothing but Kona Coffee and your site is the best we have found! You have a customer as long as I can lift a cup of coffee :) - Carla R. Middleville, MI (received on 08/17/07)
Aloha, I just wanted to email you to say thank you for the best Hawaiian Kona coffee. Not only is the coffee wonderful (I’ve been purchasing it many years since we had it in Maui); but, the unbelievably fast shipping is great!!! It seems to get faster each time I order!!! You are truly a quality company and I look forward to doing business with you again real soon. We love your limited editions and I hope that your Kona Coffee Cake will be back in stock soon or at least in the near future. Keep up the great work. Mahalo again…- Amy W. Cheektowaga, New York (received on 08/10/07)
Good Evening, I've been a customer for a few years now of your coffee and I just wanted to say thank you! I ordered my latest coffee order on Sunday night... and Hawaiian Isles confirmed that order, with the note that I'd be receiving my coffee within 2 working days. I received it today. I am so impressed with how you conduct business. You practice a lost art form in delivering upon your promises. Kudos to you all at Hawaiian Isles. You managed to get my order (which you always do) delivered to me in Canada quicker and more timely than I can get a letter that has been posted in my same city... Keep up the wonderful work! Best regards, - Eleanor B. Calgary, AB Canada (received on 08/09/07)
Can't thank you enough. I will be spending more time at http://www.hawaiianisles.com. And, yes, I will be ordering on-line and ordering 12 at a time. It is only $2 more than I am spending now for 10. Great. Anyway, I am newly registered as of this morning and will be using the web site now. Not only do you have the best coffee in the world and great service, but you are thoughtful and generous as well. Thanks again. - Tom J. Ventura, CA (received on 08/08/07)
Thank you for your professionalism, and you wonderful coffee. I had some family go on vacation in Hawaii, and knowing me as they do, as a gift, they brought me back some of your coffee. I was hooked with the first cup. I used to order from Gloria Jean Coffee Company, but I no longer buy coffee from them.....as your wonderful coffee has won me over. Thank you again! - Angela K. Jefferson, GA (received on 08/0207)
Thanks! Nothing beats Kona. I prefer it Jamaican Blue Mountain. My parents brought me your Kona coffee from their trip. - Douglas F. Babylon, NY (received on 07/07/07)
Mahalo ….The shopping experience with Hawaiian Isles is extraordinary. Aloha, - Sherron C. San Antonia, TX (received 7/6/07)
Received our order in just over 24 hours. Unbelievable! Already enjoying the coffee. Thank you, - Peter M. & Family Lomita, CA (received on 6/28/07)
Hi J.P, all companies should have one like you in its service department. - Hank P. Pleasanton, CA (received on 06/27/07)
I was a fan of Starbucks's French Roast, but they changed it and tried to make it something it wasn't and I was disgusted. Starbucks ruined my life--until a friend from Hawaii brought me a bag of Kona coffee from Hawaiian Isles Kona Coffee Company . Starbucks can keep their coffee. I hope you stay in business for many years to come! - Lorraine S. Portland, OR (received on 06/21/07)
I've usually purchased Starbucks until it poisoned me by being so strong--bitter taste in my mouth all day. then I went to Lion Coffee(I lived in Hawaii), but they changed their coffee--its bitter and too strong. I received Hawaiian Isles from my god child, and lo and behold, its what I expected it to be. It's mild, tasty and delicious and I'm switching to Hawaiian Isles today. - Matilda C. Vancouver, WA (received on 6/11/07)
Another note your coffee is about the best that we have drank and we have drank coffee from around the world. Thanks again for the great coffee. A loyal customer, - James B. Gilbert, AZ (received on 06/02/07)
Today it has been exactly 365 days since my husband swept me off my feet and took me to the islands on a surprise anniversary vacation. It sure is a coincedence that I hear from your company today. We enjoy your kona brand and will continue to purchase in the years to come. - Kim H. Greenbrier, AR (received on 05/31/07)
Thank you, I would like your company to know that I have found your coffee exceptional. Generally I cannot drink much coffee and if I do it is usually decaf. I had tried your coffee on my last trip to Maui and loved the taste with no shaky after effects. I am also telling everyone I know about your product. I look forward to enjoying every cup of your coffee. - Teri & Joe Riverside, CA (received on 05/30/07)
Ever since my sister sent us your coffee as a gift my husband has banned Starbucks from our house!!! The flavored coffee is amazing. It is so smooth and there is not the chemical taste you get from using flavored creamers. - Julie G., Huntingtown, MD (received on 4/13/07)
I am from Oregon and received a bag of your Vanilla Macadamia Nut coffee as a gift from a friend in Hawaii. I didn’t think I was going to like the coffee, but I have to say that it was the best coffee I have ever had!! - Teresa B., Sunriver, OR (received on 4/12/07)
Just wanted to let you know that this coffee is already here! I cannot believe how quickly it arrived, and thought it would be tomorrow at the soonest. And was worried I wouldn't have your great coffee to drink tomorrow morning because I used the very last of what I brought home from Oahu this morning! Thank you so much for such a speedy delivery. I just can't believe it was so fast. Mahalo, - Mary S. (received on 04/11/07)
Thank you for your e-mail. FedEx arrived to day, in good time to give continuity to my KONA SUNRISE inventory, thus preventing severe withdrawal symptoms. Most importantly, in the mid-afternoon coffee break. I am caring for a wife who is recuperating from multiple back surgeries. This is a task of long days and short nights. Without reservation, I can state that my SUNRISE pause, goes a long way to get me thru the rest of the day ! ! ! Many thanks for your prompt shipment. It is a pleasure doing business with you. I would love to see your catalogue, as I see quite a few "interesting" items on the back if the order sheet. Greetings from California, - R.B.F. received on 4/6/07).
Dear Hawaiian Isles Team, I want to let you know how delighted we are with your coffee. Here in the land of Starbucks, we can only get over-roasted, bitter coffees, or tasteless mass-market brands. I was thrilled to discover your coffee in Kona during a flight test trip to the Big Island, and even happier to find your web address on the bag. Your website is the bomb, and we regularly refer our friends to it after they've commented on the coffee we serve. - Doug & Kathy B. Bellevue, WA (Received 03/10/07)
Just wanted you to know that our daughter, along with the grandkids, sent us Kona coffee in our christmas box this year. We have so much enjoyed it...When we lived there we never thought to buy and stock up on the Hawaiian coffee. So happy she sent this to us. We've thoroughly enjoyed it. - Virginia J. Myrtle Creek, OR (Received 03/25/07)
Just wanted to tell you - you have spoiled us for all other coffee! Thanks for a great product! - Sheryl F. Selah, WA (received 03/24/07)
Thank you very much for the delivery of the Kona coffee that we had ordered on March 16, 2007. The package arrived this morning March 19, 2007, which we can't believe that the service is so quick. We enjoy your Kona coffee very much .We had some this morning, since the temperature in Edmonton is -10 Celcius with a cold wind. - J. Shyian Edmonton, AB Canada (received 03/19/07)
I want to thank you for the the fast service that I got on my coffee. When I got [home] from work today, my coffee came. The weather was so windy and cold when I got home, the frist thing I did was to make a pot of coffee, and I enjoyed it very much. I just couldn't believe I ran out of your coffee. You do have the best coffee. Thank you again. - Esther W. Medford, MA (received 03/08/07)
I shot you guys an email last night but was unsure if you personally got the message. I just wanted to thank you for the SUPER FAST shippment of my order. When I came home last night, I saw the box on my door step and knew exactly what it was. Funny thing is...I get packages shipped to me from Hawaii faster than I do from my own state....interesting. That says a lot to me about your customer service, and your companies desire for success. When we visited Maui last July, we had your coffee every morning....we loved it so much, that all of us made purchases to bring home and share with those who had to stay home. It was, by far, the best tasting coffee I personally have ever tasted.......I have had coffee from all over the world in my travels, but your's was worth the wait in finding. With this new order, we will all enjoy those flavors from the Islands that we all loved while we were there. Thanks again...."We will be back for more..." - Damon H. Rocklin, CA (received on 03/08/07).
Thank you very much for the very fast shipping. It has bee 10 years since I have tasted this coffee. It has never left my thoughts. We lived there for 11 years prior to moving to Oregon to work for Intel. There are many islanders here at Intel. I miss the islands there more than you can imagine. Your coffee will make it easier. Thank you, - Emilio and Elizabeth A. Cornelius, OR (Received on 02/08/07)
My daughter was there visiting last year, and she brought me back two 7oz packages o 'chocolate/macadamia, and vanilla/macadamia' coffees! I just finished them, and I want to ask if you could email, or send catalog to me to order some more coffee! The BEST COFFEE so far I have had! - Jackie M. Bishop, CA (received on 2/6/07)
We visited Oahu several times and everytime we patronized our favorite local breakfast nook they served this fabulous coffee. On a impromtu trip to Costco (in hawaii) we noticed they sold this coffee. We filled one suitcase with all the varieties they offered and gave as gifts from our wonderful trip. Upon closer inspection during breakfast one morning, I noticed a website on the bag and have ordered online ever since. It has been five years and upteen bags later and we are still more than satisfied. Thank you, - Jolie F. Los Angeles, CA (received on 02/05/07)
I am a regular visitor to the islands in particular the Big Island where my husband and I come to relax and golf. My favorite part of the day is to sit on our lanai early in the morning drinking Hawaiian Isles Kona Coffee. I have tried most of your offerings but I think the best is the Vanilla Mac Nut. I did not realize that your company shipped all over the world and now that I have inquired about it I will be a regular customer. I am sure there are many Canadians that would agree that your coffee is amongst if not the best in the islands. Thank you for such good customer service. We will be back again and again and plan to bring the coffee back as gifts to our friends. - Lynn B. Calgary Alberta Canada (Received 1/31/07)
We've got our coffee!! They came in this afternoon around 3pm and we were all so surprised at the speedy delivery and could not believe how fast we could enjoy our coffees_ We would like to thank you once more for your great service and hopefully we will be able to order from you again. Mahalo for your speedy service and great tasting coffee! Sincerely, "The coffee gang". - Grace L., British Columbia, Canada (received 01/19/07)
I can not begin to express the superior service I received from Hawaiian Isles Kona Coffee. I placed my order on line on January 10, 2007 and when I came home from work on the evening of January 12, 2007 my package was waiting for me. I had even requested that the package be placed on my front porch, and it was. My husband and I went to Hawaii in 2004 for our honeymoon. We both enjoy good coffee. The coffee we had during our stay in Hawaii is the best we've ever had. The smell and taste can not be matched. I ordered the coffee as an anniversary gift for my husband. We had such a wonderful time in Hawaii and this is a way to re-live the memories of sitting on the lanai drinking a great cup of coffee in the mornings. I have ordered many things on line (including things from my own area) and I must say that the service I received through Hawaiian Isles is better than any I have ever had before. The coffee was packed and protected so well. I haven't had this good of results from local ordering. Hawaiian Isles Kona Coffee will always be part of our anniversary celebrations. Thank you again. - Sabrina M., Tennessee (received 01/15/07)
I think you can tell we do like this coffee! A second order in less then a month! :>) Thanks for getting it off to us so quickly. - Pauline in Oro Valley, Arizona (received 01/11/07)
I really like the Sunrise, great after taste and just dark enough to get that full Euro flavor....Gold Star for the Roastmaster! - Dallas G. in West Des Moines, IA (received 01/10/07)
Happy New Year to you. The Hawaiian coffee was a big hit with our clients. Thanks for sending them sunshine and a bit of the islands. Thanks again for taking the time to enclose our Christmas cards in each tote. Mike was very pleased. I gave some coffee to my son-in-law and one of my girlfriends for their gifts. I sure enjoy your coffee and will be ordering again in the future.- Sharon I. in St. Paul. MN (received 01/04/07)
Thanks for getting this here within two-days. I just ran out when it got here. I miss home, and just to let you know that, I am born and raised in Hawaii. Getting goods from home is important and really a pleasure. Malama Pono and Aloha. - Wes C. in Orofino, ID. (received 12/22/06)
When I was in Hawaii last year, the coffee that was served with our meals was the most delicious I had ever tasted (no kidding). So when it came time to purchase some special souvenirs for our families back home on the mainland, I thought of coffee for my son-in-law, as he is a true "died in the wool" COFFEE-FANATIC! He agrees with me that Hawaiian Kona coffee is absolutely the best tasting coffee in the world. Of course, one package from my order will be his. The other package I plan to use for our churches' 100th anniversary. I want to serve our guests this fantastic coffee too. Thank you again for your kind attention. - Shirley V. Pasco, WA (received 9/26/06)
My sister-in-law brought us a bag of your coffee when she visited the Hawaiian Islands . She said it was the best. As a long-time coffee drinker, I honestly have to say, she's right. All other coffees leave something to be desired after having tried your product. You really should put a warning label on the bag: "You will be a coffee slave if you try Hawaiian Isles coffee." - Richard R. (received 9/26/06)
What a pleasant surprise to receive my coffee order today. I can hardly wait till tomorrow morning to make a pot! Thanks for the quick service and the outstanding products. Hope you're having a great day in paradise! - J.B. C. Hewitt, TX (received 8/31/06)
Recently visited my son in Hawaii before his deployment. After a big hug when he met me at the airport,his next words were: "Wait till you taste the coffee!" How right he was. It is coffee that actually tastes as good as coffee smells! When I left the island I brought two bags with me..one for home and one for the office..and wondered when or how I was going to replenish the supply quickly. Luckily found the website and a new supply is on the way to Pennsylvania. Thank you for a product that has greatly enhanced mornings. I suspect that coffee this wonderful will even make WINTER mornings more palatable!!!! Sincerely - Nora M. Ligonier, PA (received 7/24/06)
I didn't think it was a big deal, while visiting one of my best friends in Oahu, when she said "you have to try this coffee, its the best you'll ever have." Well I can guarantee you, that since vacation's end last spring, that is all my family and friends can rave about when it comes to anything and everything coffee. My father is extremely difficult to buy for, and even more picky when it come to taking a liking to things. Since he is not an avid coffee drinker, I brought him back a couple of bags and I was amazed when he actually LOVED your blends. He now asks for it and hints about it constantly. Considering he just ran out, I figured a couple of 24 oz. bags for Father's Day will do the trick. Thanks again for having such an amazing zest and talent. Nothing else tastes as good. - Lorria A.--Irvington, NY
Dear Customer Service, thank you for filling my coffee order. I look forward to placing other coffee orders in the future. Also, thank you for calling me last week to confirm the changes to my coffee order. I am sure the other coffee customers of yours are just as happy as I am to enjoy the variety of coffees from the Hawaiian Isles Kona Coffee Company . - Charles S.--Washington, D.C. (received 6/15/06)
Tom and I received Kona coffee as a Christmas gift when his son was stationed in Honolulu about 10 years ago. When they left there, our connection was broken. Thank goodness for the internet...our favorites include Vanilla Macadamia Nut, Hazelnut and Kona Cappuccino. - Tom & Jerry (received 5/7/06)
Words cannot express how much I'm enjoying my cup of coffee this morning. Just to let you know, I'm on our second bag of your coffee. My wife and I are not big or heavy coffee drinkers--and we don't go to coffee shops. So what we drink at home is important to us. The first pot to the last is SO good. Keep up the good work, as long as it is available it will be in our house. Thanks. - Glenn &Orfilda--Hunington Beach, CA
My sister and her husband visited Hawaii recently and brought me back a bag of the coffee that you package--it is delicious! I just wanted to take the time and let you know to keep up the good work. I plan to visit the website listed on the coffee package to order more of this delicious coffee. Have a great day! Sincerely, - M. Welters--Springfield, IL
I moved here (San Antonio, TX) from Hawaii 10 months ago and have simply not found another coffee to equal the quality of Hawaiian Isles. It is brewed in my house everyday and I take a thermos to work. I'm hooked. - Sherron--San Antonio, Texas
Just wanted to let you all know that we do enjoy your wonderful coffee.......we are able to purchase your coffee in the Fort Polk commissary here in Louisiana.....that was one of the first things we did when we got our electric back on..after the hurricanes...was to brew a nice hot cup of your coffee......it was wonderful.......thanking you for your wonderful coffee......- Joy O. Lena, Louisiana
When visiting the islands, your Hawaii Coffee Roasters are ALWAYS on our list of 'must haves' to get our mornings started, take home for gifts and to replenish our stock at home. Our family (10) has traveled to Hawaii many times, and the very smell of your coffee brings a wave of nostalgia and memories of good times. So, for that... Mahalo. - Jeanne
Hello, I received our coffee yesterday and was very pleased with your quick shipping and great customer service. I was expecting the "slow boat" once the coffee came in stock but I appreciate your expense in getting our order to us. Our 16 year wedding anniversary is today and we enjoyed waking up to the sweet smell of your Kona Chocolate Macadamia Nut coffee. Not to mention the taste is out of this world, which is why we come to you! Thanks for sending a little bit of your paradise to Seattle! - Bob&Sandra--Seattle, WA
I found your coffee in the shops and brought some home. Served some to a group at a meeting at my home, and for the first time in my life, people were raving about the coffee. The flavor I served that day was the macadamia nut type. Boy, all of your coffees are SO good that you have a permanent customer at this end! - Joan--Bluffton, SC
Aloha-I just want to say you have the best coffee ever. I'll always get my coffee from you. I love you guys! You're great! - Joseph-- Las Vegas, NV
I received my order today! Mahalo! Wow, three days is a great shipping time from Hawaii! Hawaiian Isles Coffee Co. has certainly made my day! Your coffee rocks and so does your service! You'll be hearing back from me shortly. - Trilby--Richmond, VA
Thank you so much for shipping the coffee to us. We really appreciate your service. Please keep up the good work and outstanding quality of your work. Sincerely, - Martha--Pensacola, FL
Aloha! My husband and I were first introduced to your coffee while we were both stationed on Oahu from 1994 - 2000. It is the only coffee we drink! I was elated when I did a search five years ago and found your website. It is fabulous being able to order our favorite coffees! During our time on Oahu, I started a tradition with my husbands family. For Christmas we would send an ornament from Hawaii and a bag of Hawaiian Isles coffee. Needless to say, it is still expected and we do not let them down! I truly appreciate the time and effort that is put into getting orders out so quickly and the Hawaii nice people I have talked too via phone. Mahalo Nui Loa from a truly thankful customer! - Marie--Greenfield, MN
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