International Order Assistance

Posted by Louis Law on 10/2/2013 to New Release and Updates
Aloha to our international Hawaiian Isles Kona Coffee fans.

If you are having issues placing an order with us. Please contact us and we can better assist with your needs. We understand that sometimes our system requires an extra hand when it comes to international orders. 

What is an AVS (Address Verification System) error when I'm checking out of your shopping cart?

Posted by Louis Law on 9/11/2013 to Technical & Shopping Cart Related
What is an AVS (Address Verification System) error when I'm checking out of your shopping cart? For some of our international customers, they might run into an AVS (Address Verification System) error after they entered their credit card information.

Where do I log in?

Posted by Louis Law on 9/5/2013 to Technical & Shopping Cart Related
Sometimes we receive calls or emails from our loyal customers who wants to reorder their normal orders but can't seem to locate the link to log in on Hawaiianisles.com. Our revised website's log in link is now located at the top left of the horizontal menu bar.

Shipping with Hawaiianisles.com

Posted by Louis Law on 9/4/2013 to Technical & Shopping Cart Related
Aloha to our dedicated supporters.

Hawaiian Isles Kona Coffee customers often email or call to inquire about our domestic and international shipping methods. Depending when you need to have the coffee delivered, we  offer USPS (domestic and international), DHL 2nd Day global, and FedEx 2nd day and Home Delivery). There is no Tax for domestic orders with the exception of orders ship to a Hawaii address.